Virtual City Hall Request Form

You can now pay your Utility Invoices online at any time through Virtual City Hall. Virtual City Hall is the City's self-made tool for customers to view, print and pay invoices online. The platform provides you with 24/7 access to utility account history and current consumption charges. 

Please allow 3 business days for VCH Set-up

Paperless e-billing occurs when you receive an emailed version of your bill instead of a paper bill. It contains the same information as your paper bill and can be viewed, downloaded and saved in a PDF format. You can still pay your bill a number of different ways.

Please allow 3 business days to set-up your VCH account. Once completed, you will receive an email response that outlines how to set up your password and log-in. If you do not receive an email, please contact utilities@lloydminster.ca

Your personal information is being collected under the authority of section 25 of the Local Authority Freedom of Information and Protection of Privacy Act. This information will only be used to administer the program/activity it was collected for. If you have any questions about the collection please contact the Office of the City Clerk at 780-875-6184 or email cityclerk@lloydminster.ca.